Small Businesses & Big Brands Rely on Us Every Day
Scalable, Strategic Solutions for any size business.
Whether you're a small business or a Fortune 500 company, we've got the technology and expertise to make the most of your on hold messaging.
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Why have 14,000+ companies chosen On Hold Company
for their on hold messaging needs?
Let's ask them!
Tina BrunelToshiba Business Systems
What a pleasure it has been working with everyone at On Hold Company! You are a "CAN DO" company. Kudos to the entire team - you are very much appreciated!
Thomas VerlaanFlorida Department of Health
"Everything went like clock-work – great, insane, customer service!!"
Dave MazzaPresident - Synectix
"On Hold Company has provided several of our customers with their services and we have had nothing but rave reviews about them. From their outstanding customer service to their quality voice talent, On Hold Marketing is a GREAT company to deal with!"
Bruce RhodesFedEx Office
On Hold Company is very easy to work with. Their service was delivered in a professional yet very personal manner beginning with their 800 customer service team all the way to commitments from their CEO. On Hold Company is a model for professionalism I wish all our vendors were as easy to work with.
Good Hold Music Equals Happy Customers
Whether you are calling a mechanic or a pharmacist, you have been placed on hold for what seems to be a quarter of your life. We suffer through this interminable audio torture because we, mostly, don't have the time to go there and wait in line in person.
That is what most people think of when they are asked to consider being on hold. To a certain extant, they are not wrong. There are definitely companies and corporations out there that seem to have an almost sadistic mindset to placing people on hold and forcing them to listen to classic music from the Sixties played on a xylophone...
You don't have to be that company. People understand that they may not be the only person calling at that time and will patiently wait on hold for a reasonable amount of time in order to speak to you. And, you can control their mood while they are on hold with the music that you have selected for them to listen to. A happy customer will still be happy after being on hold and an irate customer might just be a little less upset, if the music that they are listening to can calm them or, simply, make them smile at recognizing a favorite song.
While music may, indeed, soothe the savage beast, it is ads that fill the till. If it is a new customer calling, being on hold is the perfect time to share upcoming events and promotions. [Note: It is important to keep these ads up to date and relevant so people don't get excited about something to only learn that they had missed it.] Ads parceled in between the music will help keep the listener interested and excited about your company.
Don't irritate your customers with bad hold music anymore.
The centerpiece of these relationships is trust.
We're not just fun to work with...We're also marketing experts.
Our Team works closely with you to create MORE than just an on hold message.
We create Marketing Strategies customized to your goals.
Questions? Call us.
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