The airlines have gotten a bad rap when it comes to customer service for a long time. And let’s face it, some of it is well-deserved. Traveling is often stressful enough for the traveler under ideal circumstances. But factor in … Continue reading →
Let’s face it, for small businesses, it’s all about the customer. A recent article at newsobserver.com profiled several small businesses that were thriving by paying close attention to customer service. The article points out the challenges small businesses face with … Continue reading →
No one likes to wait. Sure, most folks can be patient, and sometimes even pleasant, while they have to wait. But I don’t know of anyone who wakes up in the morning excited about standing in a line — except … Continue reading →
Change is good. And here at On Hold Company, we are excited to announce a fresh wave of new music for our clients. Our newest music selections feature crisp sounds in a variety of genres, from jazz and pop to … Continue reading →
I almost went into shock the other day when I realized just how close we are to the end of the year. I don’t know about you, but I am a planner who tries hard to get all the details … Continue reading →
What’s left of the Halloween candy is 75 percent off (or more). The Thanksgiving turkey is still roaming the countryside. But it’s beginning to sound a lot like Christmas. Now’s the time to set the perfect mood with holiday on-hold … Continue reading →
Imagine Darth Vader entering the room to “All I Wanna Do is Have Some Fun” by Sheryl Crow. Or Rocky Balboa training to “Brahms Lullaby.” It just doesn’t make sense, does it? Music helps shape the fabric of our lives. … Continue reading →
