On Hold Companys CEO Bryant Wilson named OHMA vice-chairman

May 14, 2013 - We are pleased to announce that our CEO, Bryant Wilson, has been elected vice-chairman of the board for the On Hold Messaging Association for 2013-2014. The On Hold Messaging Association is our industry trade organization that ensures member companies maintain … Continue reading →

Plan for Business NOT as Usual

April 19, 2013 - Hurricane season is right around the corner and the National Weather Service predicts that 2013 will be a busy year.  Other areas of the country worry about tornadoes and floods.  Add in avalanches, wildfires, and mudslides. It seems that no … Continue reading →

On-Hold Messages Add Value to Customer Wait Time

December 21, 2012 - Time is one of our most precious commodities these days. We live in a fast-paced world where everyone is trying to squeeze just a little bit more out of every minute. To many people, there really is no time to … Continue reading →

Manage Expectations to Keep Holiday Callers Happy

December 5, 2012 - Holiday shopping can be a good-news-bad-news scenario for some businesses. Bigger crowds means longer lines. If you dont have a plan in place to handle those extra customers, Christmas shopping wont be so merry. The same is true for your … Continue reading →

Customer Reviews Spur Us to be the Best at On Hold Company

November 16, 2012 - You like us! You really like us! We have been blown away by some of the responses we received from our clients in a recent survey. The numbers alone were impressive: 88 percent of our clients who responded said they … Continue reading →