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On-Hold Messages Are Essential to Holiday Customer Service
December 2, 2013 - Its always a good idea to focus on customer service. But it is especially important during the holiday season. Peoples stress levels are elevated. That means one negative service experience can quickly get blown out of proportion. By the same … Continue reading
Tips for Improving Your Customer Experience
October 23, 2013 - Are you on board with the latest trend Its called customer experience marketing, and it is definitely on the rise. The concept behind customer experience marketing is building continuity throughout any customers interaction with your brand from online to … Continue reading
On Hold Company Website Wins W3 Award
October 8, 2013 - We are proud to announce that On Hold Companys website has been recognized with a Silver award in the eighth annual W3 Awards. The competition is sanctioned by the International Academy of the Visual Arts, an invitation-only group of media, … Continue reading
Water well completed in Cambodia
September 20, 2013 - Were very excited here at On Hold Company. We got a great piece of mail last week. And, since our clients helped make it possible, we want to share it with you. The announcement came that a water well is … Continue reading
Do Your On-Hold Messages Need Therapy
August 28, 2013 - You’ve proofed the copy, gotten approval all the way up the chain of command, and selected evocative background music for the on-hold marketing message that will announce your shiny new product. As soon as one of the marketing department interns … Continue reading