November 28, 2016
Business owner or industery leader

Are You a Business Owner or an Industry Leader?

Business owner. Industry leader. Both sound great. Both are admirable goals. But while many might think those terms are synonymous, they are not. At the core […]
November 28, 2016
American express reveals callers limits

American Express reveals Caller’s Limits with Waiting On Hold

The clock has always been ticking when it comes to putting callers on hold. A new survey from American Express reveals when that time runs out. […]
November 16, 2016
The right script

The Right Script Turns an On-Hold Message into Art

In this blog, we have looked at a variety of concepts that make great on-hold marketing. We have discussed things like being timely, stressing value and […]
November 16, 2016
Enchantment

Enchanted on-hold marketing produces loyal customers

I recently read Guy Kawasaki’s book “Enchantment: The Art of Changing Hearts, Minds, and Actions.” It’s a terrific book with great insights for capturing customers’ attention. […]
November 9, 2016
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With On-Hold Messaging, Never “Set It and Forget It”

At On Hold Company, we take pride in offering a full menu of on-hold marketing solutions. We have a winning recipe that covers it all, from […]
November 9, 2016
Make a sound decision

Make a Sound Decision about Your On-Hold Audio Brand

Remember Nokia, the Scandinavian cell phone maker that’s trying to stage a comeback with the new Windows phone? Even if you don’t remember the phones, you […]
October 31, 2016
Lessons in leadership

Lessons in Leadership from Tim Tebow

A team from On Hold Company recently attended the 2012 Chick-fil-A Leadercast.Leadercast is a day-long leadership seminar that originates in Atlanta, Ga., but is simulcast at […]
October 31, 2016
Variety is the spice

Variety is the spice of on-hold messaging

Routines can be a good thing. They bring order and predictability to a workout, a diet or even cleaning house. Routines are comfortable because we don’t […]
October 24, 2016
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A Proactive Approach Keeps Your On-Hold Message Running Smooth

When it comes to your car, there’s a few proactive steps you can take to keep it running great. Changing the oil regularly, rotating the tires […]
October 24, 2016
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Just Any On-Hold Message Won’t Do

Great Britain. It’s in the name. It’s not OK Britain, or So-So Britain. One of the great things we have is comedy. A dry, ironic humor, […]
October 17, 2016
Checkmate

Checkmate: Multiplying the Power of On Hold Strategy

*This is the final article in a series on crafting a strategic on-hold campaign. A thoroughly strategic on-hold marketing campaign will include a combination of winning […]
October 17, 2016
Get on the board

Get on the Board: Delivering Time-Sensitive On Hold Messages

This is part of a series on crafting a winning on-hold strategy. I vividly remember purchasing my first chess set. I had to save paychecks for […]