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When customers call your business… how does it sound?
Our custom designed IVR / VOIP voicemail phone greetings will transform your caller's experience.

 

Your business looks perfect – from the logo on the door to the furniture and fixtures inside. But when customers call… how does it sound?

 

Main Phone Greeting


Too often, companies put very little thought into their main greeting, resulting in a frustrating experience from the very beginning of the caller journey. In contrast, our design team will help you develop greetings that achieve the goal of “call flow simplicity” while creatively reinforcing your brand.

Here’s a sample of what you hear when you call us...

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Main Phone Greeting

Too often, companies put very little thought into their main IVR greeting, resulting in a frustrating experience from the very beginning of the caller journey. In contrast, our design team will help you develop caller voicemail greetings that achieve the goal of “call flow simplicity” while creatively reinforcing your brand.

Here’s a sample of what you hear when you call our Main Greeting....

(If you LIVE answer incoming calls, request our Guide to Answering Live Calls)

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Department Specific Messages


Routing callers to various departments while using targeted, content rich queue messages will deepen your caller experience. Fact: callers hold up to 3x’s longer if they hear something relevant to the nature of their call.

For example, when a customer calls On Hold Company needing technical support, here’s what they’ll hear when connecting to our team...

Department Specific IVR Messages

Routing callers to various departments while using targeted, content rich queue messages will deepen your caller experience. Fact: callers hold up to 3x’s longer if they hear something relevant to the nature of their call.

For example, when a customer calls On Hold Company needing technical support, here’s what they’ll hear when connecting to our team...

 

Music On Hold with Messages


No one wants to use the hold button… but it’s inevitable. We provide an incredible variety of custom blended music options and crafted messages which convey your brand image while delivering the content that keeps callers on the line.

For example, if we put you on hold you may hear this…

Please hold sliding image

Music On Hold with Messages

No one wants to use the hold button… but it’s inevitable. We provide an incredible variety of custom blended music options and crafted messages which convey your brand image while delivering the content that keeps callers on the line.

For example, if we put you on hold you may hear this…

Thank you for calling sliding image

After Hours Messages


How many calls do you receive after normal business hours? What do those callers hear? Surprisingly, most businesses haven’t planned to make the most of those opportunities. So callers typically hear the sound of a phone ringing endlessly -- or a blunt message that merely states the obvious (“Our offices are closed.”)

Innovative companies take a different approach… by designing a message which invites a caller to connect after hours in multiple ways (via company website, social media, or recorded FAQ’s), as well as pointing them to the next business day. Plus, incorporating your brand persona into the after hours message transforms the experience -- rather than leaving the caller at a dead end.

For example, if you call our offices after hours, you’ll hear this…

You may also need Holiday, Emergency and Weather related messages too!

After Hours Messages

How many calls do you receive after normal business hours? What do those callers hear? Surprisingly, most businesses haven’t planned to make the most of those opportunities. So callers typically hear the sound of a phone ringing endlessly -- or a blunt message that merely states the obvious (“Our offices are closed.”)

Innovative companies take a different approach… by designing a message which invites a caller to connect after hours in multiple ways (via company website, social media, or recorded FAQ’s), as well as pointing them to the next business day. Plus, incorporating your brand persona into the after hours message transforms the experience -- rather than leaving the caller at a dead end.

For example, if you call our offices after hours, you’ll hear this…

You may also need Holiday, Emergency and Weather related messages too!

 

Employee Voicemails


We’ve all called companies and heard IVR voicemail greetings that were poorly written, poorly recorded and just plain bad. Our team will work with your entire staff to record and produce voicemail greetings that portray a high level of professionalism. Furthermore, every touch-point will resonate your brand image.

If you need production help and reach our Production Manager 'Jerri’s' voicemail, you’ll hear…

P.s. We can do this for all your employee cell phone greetings too.

Leave a voicemail sliding image

Employee Voicemails

We’ve all called companies and heard IVR voicemail greetings that were poorly written, poorly recorded and just plain bad. Our team will work with your entire staff to record and produce voicemail greetings that portray a high level of professionalism. Furthermore, every touch-point will resonate your brand image.

If you need production help and reach our Production Manager 'Jerri’s' voicemail, you’ll hear…

P.s. We can do this for all your employee cell phone greetings too.

We create amazing IVR audio experiences.

 
checklist

Questions? Call us.

We're here to help. Speak with a representative who will answer any questions you might have.

800-492-9030


Our experience building IVR audio greetings covers more than two decades and includes projects from simple main greetings to designing complex call flows and interactive menus for some of today’s biggest brands. All of these projects are executed with a single laser focused objective… it must be a great caller experience!

Connect with us today and see what we can do for you!


checklist

Questions? Call us.

We're here to help. Speak with a representative who will answer any questions you might have.

800-492-9030

 

Connect with us today and see what we can do for you!


Our experience building IVR audio greetings covers more than two decades and includes projects from simple main greetings to designing complex call flows and interactive menus for some of today’s biggest brands. All of these projects are executed with a single laser focused objective… it must be a great caller experience!