Looking for a particular topic? Search Here!
October 3, 2017

Perform a Customer Service Audit and Fine-Tune Your On Hold Messages

It’s always a good time to perform a customer service audit to make sure your company is delivering the best possible service and to find ways […]
June 26, 2017

On Hold Company Acquires a Leading Message On Hold Provider

SHREVEPORT, La. On Hold Company and VoiceScapes, Inc., have joined forces to offer even greater music and message on hold services to the health and fitness industry. […]
June 26, 2017

Make Your First Impression Count with a Positive On Hold Message

Key Thought: An on hold message is a golden opportunity to leave a lasting first impression with your customers. The first day of school. A first […]
June 23, 2017
referee standing on field

How NFL Replacement Referees Are Like Your On Hold Marketing

Key Focus: Like the NFL, you can’t afford to substitute ‘experience’ for ‘amateur’ and make bad calls when it comes to important business plays like your […]
June 23, 2017
pecan pies on a picnic table during thanksgiving

Holiday On Hold Marketing Messages Add Just the Right Flavor

Key Focus: Don’t forget to add a holiday flavor to your on hold marketing messages that is consistent with the rest of your holiday marketing touchpoints.  […]
June 23, 2017

Attract Shoppers with the Sights, Sounds, and Scents of the Holidays

Key Focus: Many businesses rely on holiday sales to put them in the black (hence the day-after-Thanksgiving sale promotion,’Black Friday’) But is your business prepared for […]
June 22, 2017

On Hold Marketing Doesn’t Take a Vacation

Summer’s in full swing. The days are getting longer. Our attentions are turning to warm sandy beaches or cool mountain campgrounds. It can be tempting at […]
June 2, 2017

How On Hold Messages Benefit Small Businesses

It’s Small Business Week and On Hold Company celebrates with the small businesses around the country that make their own unique marks on their cities, their […]
May 30, 2017

On Hold Messages Enhance Great Customer Service

Not many business people would argue with this statement from The Guardian: “Customers are the most important asset to your business and looking after them is […]
May 17, 2017

On Hold Company : A Fan of Chik-Fil-A’s Leadercast

At On Hold Company, we’re a fan of  the annual Chick-fil-A Leadercast which assembles top thinkers and speakers from diverse disciplines to inspire and encourage leaders […]
May 17, 2017

On Hold Company CEO Bryant Wilson named OHMA vice-chairman

We are pleased to announce that On Hold Company CEO, Bryant Wilson, has been elected vice-chairman of the board for the On Hold Messaging Association for […]
May 12, 2017

Can You Have Too Much Marketing Success?

Key Thought: On hold messaging is a win-win for any company’s marketing initiatives because it supports most other marketing efforts and it can stand alone. Every […]